By submitting an enquiry and/or placing an order to Oaklands Wetherby Ltd, you are agreeing to these Terms and Conditions and to our Privacy Policy, which will apply to any purchase you make from Oaklands Wetherby Ltd on this website.

We reserve the right to change these Terms and Conditions at any time. Such changes will take effect from the moment they are posted on this website and it is your responsibility to read them on each occasion that you use this website.

You agree and acknowledge that all copyright, trade marks and other intellectual property rights in all materials and/or content on this website shall remain at all times vested in Oaklands Wetherby Ltd. You are permitted to use this material only as expressly authorized by Oaklands Wetherby Ltd. The content of this website, including without limitation any text, audio, video and graphics, may not be copied, reproduced, republished, downloaded, distributed, displayed, posted or transmitted in any form or by any means without the prior written consent of Oaklands Wetherby Ltd. You are permitted to copy, transmit and to use content/material on this website only for the purpose of ordering products from this website.

Oaklands Wetherby Ltd shall have no liability for any loss (direct or indirect) arising from the use of or the inability to use this website, including (without limitation) reliance on any information/content of this website or which results from mistakes, interruptions, omissions, deletions of files, deletion of emails, defects/viruses/bugs or delays in operation.

The information/content displayed on this website may contain technical inaccuracies or typographical errors, and may be changed or updated at any time without notice. Oaklands Wetherby Ltd may make improvements and/or changes to this website at any time without notice.

All information received from you will be dealt with in accordance with our Privacy Policy.

Nothing in these Terms and Conditions will limit our liability for death or personal injury resulting from our negligence.

Oaklands Wetherby Ltd shall have no liability to the customer for any loss, damage, costs, expenses or other claims for replacement or compensation arising from any information supplied by you which is inaccurate, incomplete, illegible, out of sequence or in the wrong form, or any other fault of the customer.

We will not be in the breach of contract as a result of any Force Majeure Event.

The importation/exportation of any products may be prohibited by certain national laws, and we make no representation or accept any liability in respect of the import/export of any products you have purchased.

Your privacy is of the utmost importance to Oaklands Wetherby Ltd, and we respect your concerns.

As a general rule we don't automatically collect any of your personal information (i.e. name, address, telephone number, e-mail address).

However, there are circumstances in which you may volunteer this information, and in this event, the details are kept secure and confidential. The information will only be used for purposes made known to you at the time the information is collected, or for the purposes specified in this Privacy Policy.

We do collect certain non-personal information about users through the standard operation of the Oaklands Wetherby Ltd Internet Servers—for example, the type of internet browser being used, its operating system and the domain names (not email addresses where possible) of the users.

Oaklands Wetherby Ltd are not responsible for the content or privacy practices of other sites which have links on our pages.

A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer. This allows the website to remember who you are on subsequent visits.

Cookies may be used in the following ways:
1. To help us recognise you as a unique visitor (through a special number) when you return to our website. This allows us to tailor our content or advertisements to match your preferred interests, or to avoid showing you the same adverts repeatedly.
2. To compile anonymous statistics which allow us to understand how customers use our site, and to make improvements. We cannot identify you personally in this way. Essentially, cookies allow us to enhance your experience with our website; they cannot be used by themselves to identify you.

Making an enquiry to us does not oblige you to purchase any product, but you do agree to be bound by our Terms and Conditions and our Privacy Policy.

We offer a reservation service whereby we can exclusively reserve a product for you by removing it from the website for a set period of time, agreed upon in advance.

You are under no obligation to purchase this product before the agreed date, but please remember that once this date has passed the item will be added to the website and made available to the public.

While every attempt is made to deliver goods within the estimated time, delays are occasionally inevitable due to unforeseen factors.

Oaklands Wetherby Ltd do not warrant or guarantee the specified delivery date, and shall have no liability to you for any loss, damage, expenses or other claims that you may incur as a result of late delivery.

Once you have received your purchase, you become the owner of those items and they will be held at your own risk. We are not liable for their loss or destruction once they have been received by you.

If for any reason you are not happy with your purchase, you may return the item providing it is in the original packaging with tags intact and still in an unused condition, within 7 days of receipt.

The item price will be refunded upon receipt of the goods being returned.

Please email first before returning any items.

Shipping and postal costs for returns are the responsibility of the buyer.

In the event of a return being necessary due to an error on our part or the item being faulty, Shipping and Postal costs will be refunded in full to the buyer.

Oaklands Wetherby Ltd
Oaklands,
Harewood Road
Collingham
Wetherby
West Yorkshire
LS22 5BZ

Directors S.M Osborne, M.D Osborne
Registered Company number: 2308887
VAT Number: 595 4731 02

If you have any enquiries regarding our returns policy, please email us at info@oak-to-go.co.uk